It took a study to figure out that superficial training fails to change attitudes and culture?? Diversity training works in a context of strategic alignment and Principle-Power. But most training (like most core values) is shallow--intended to cover up a problem rather than transform a condition.

This seems like an apprpriate article for MLK Day -- the revelation that tolerance of diversity stems from a context, NOT from learning catch-phrases and taboo vocabulary. Real organizational culture transformation goes from top to bottom and through every layer of an organization. It requires being Powered by Principle, and constant vigilance in the quest for violations that can be corrected.